Privacy Policy

At our company, we care about your privacy. We are committed to ensuring that your personal information is protected and not misused.

Below, we explain who is responsible for processing your personal information, the purpose for which it will be processed, the legal basis for processing, how long we will keep it and how we will use it, and your rights in relation to it.

By providing us with your personal information by any means, whether electronic or otherwise, we understand that you have read and understood the terms related to the personal data protection information presented. Our company is committed to complying with current national and European data protection legislation.

If you have any questions, comments, or concerns, or if you would like to make a suggestion about how we use personal information, you can contact us at the postal and email addresses listed in the following section.

DATA CONTROLLER

BALEAR OIL S.L.
Registered office: Ctra. Palma-Llucmajor, km. 23 – 07620- Llucmajor (Balearic Islands)
Tax Identification Number: B-07.565.641
Registered in the Commercial Registry of the Balearic Islands, volume 879, folio 167, registration page 3551.
Provides fuel sales and distribution services.
Email: administración@balearoil.com
Telephone: 971 66 08 06 – 971 66 90 26 – 971 74 70 66

PURPOSE FOR WHICH WE PROCESS YOUR DATA

The main purpose for which we will process your information is to provide you with the services you have requested, tailor them to your needs, and continuously improve them.

We will also process your data if you are part of our staff, for the purpose of managing and developing the legal and/or contractual relationship established.

We collect your personal information in person, through our websites, by email, by telephone, or by any other means you use to contact us.

We carry out loyalty campaigns and satisfaction surveys to improve the services we provide.

We will also use it to send you offers and advertising for our products if you are a customer of ours, or if you have given your consent to receive offers and products from Balear Oil S.L. and Lubrimallorca S.L., such as fuels and lubricants, as well as the sale of automotive parts, via the email address you provide us with, other equivalent electronic means of communication, or non-electronic means of communication. In any case, you can revoke this consent by sending an email indicating your desire not to receive commercial communications to: administracion@balearoil.com

If you access our job bank, we will process your data to offer you a job when your profile matches the requirements.

If you enter our facilities, your image may be captured for security purposes. If you enter our facilities, your image may be captured for security purposes.

LEGITIMACY FOR THE PROCESSING OF YOUR DATA

Execution and performance of a contract and/or legal relationships

This applies to services expressly requested by you. The main services identified are:

  • Purchase our products or hire our services.
  • Request that we send you advertising and offers.
  • Request for information through our customer service departments
  • Request for information and products via our website
  • Become part of our staff.
  • Sign up for our job board.

And for the execution of any contract or legal relationship you enter into with us.

Fulfillment of a mission of public interest

Main legal basis for the processing of video surveillance images for security purposes, in accordance with Article 6.1.e of the GDPR.

Legitimate interest of the Controller.

The legitimate interest of the Data Controller in sending advertising for the products offered by our company lies in carrying out direct marketing and commercial prospecting activities.

The same applies to the loyalty campaigns and satisfaction surveys we carry out.

And with your consent

When we send you information about products and offers, and you have expressly requested it.

DATA RETENTION PERIODS

We will retain your personal data for as long as we need it for the purpose for which it was obtained and in accordance with the legal basis for its processing. We will retain it for as long as there is a contractual and/or commercial relationship, or until you exercise your right to erasure, cancellation, and/or restriction of the processing of your data.

In particular:

Data subject to the purchase of products or contracting of services:

They will be kept for as long as necessary to fulfill the existing contractual and/or commercial relationship.

Data relating to personnel and occupational risk prevention:

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine any possible liabilities that may arise from that purpose and from the processing of the data.

Job Bank

They will be kept as long as you do not request their deletion and are a potential candidate.

Personal data for advertising and promotional purposes.

The personal data provided for the sending of information will be kept until you request its deletion.

Video surveillance system data.

Video surveillance images will be stored for a maximum period of one month.

In any case, or if you exercise any of your rights, we will keep the information duly blocked for as long as it may be necessary for the exercise or defense of claims or if any type of judicial, legal, or contractual liability may arise from its processing, which must be addressed and for which its recovery is necessary.

COMMUNICATION OF PERSONAL DATA

Your personal data will only be transmitted or transferred to third parties when necessary:

For the purposes of contract processing or billing:

In the context of processing the contracted services, the service providers used by us for this purpose (carriers, logistics companies, banks, payment providers, etc.) receive the data necessary for order processing, delivery, and billing. The data transmitted in this way may only be used by our service providers for the purpose of fulfilling their tasks; any other use of the information is not permitted.

To third parties that provide services to us.

Information technology companies (information storage and processing), financial services, data protection and auditing consultancies, etc., which are only provided with access to the personal information necessary to perform the service we have entrusted to them. Similarly, they are required to maintain the confidentiality of your personal information and may not use it for any purpose other than to provide the service we have entrusted to them.

In compliance with laws

In order to comply with the treatments and services contracted, your data may be communicated to the state security forces, national and regional tax agencies, Social Security, etc.

Likewise, your personal information will be available to public administrations, judges, and courts for the purpose of addressing any potential liabilities arising from the processing of your data.

International transfers

No international transfers are made.

Use of Cookies

This website only uses technical cookies that are essential for its operation.

MINORS

The Website is intended for adults, and we do not sell products to minors.

If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

RIGHTS

You may exercise your rights of access, rectification, erasure, objection, restriction of processing, data portability, and not to be subject to automated individual decision-making, as well as withdraw your consent, by contacting us at the postal and email addresses indicated in the section “DATA CONTROLLER” at the beginning of this document.

When exercising your rights, you must identify yourself by providing a copy of your ID card or other valid official identification document, and clearly specify the right you are exercising.

If you wish, we have forms available. You can request them by email or at our offices at the email and postal addresses indicated in the previous paragraph.

You also have the option of lodging a complaint with the supervisory authority, the Spanish Data Protection Agency.

For more details about your rights, please visit www.aepd.es.

OBLIGATIONS AND RESPONSIBILITIES

The data requested in the forms marked as mandatory must be filled in, and if you do not provide it, the Data Controller may, at its sole discretion, refuse to provide the corresponding service.

It is not mandatory to fill in the fields not marked as mandatory, although we recommend that you do so in order to offer you better performance in the services we provide.

If you provide us with data belonging to third parties, you are responsible for obtaining their consent, ensuring that the data is accurate and truthful, and informing them of the terms set out in this document.

In any case, you are responsible for the accuracy and updating of the data provided, and BALEAR OIL reserves the right to exclude from the registered services anyone who has provided false data, without prejudice to any other actions that may be applicable under the law.

It will be understood that you accept the conditions set forth by clicking on the corresponding button found on the data collection forms or by signing the aforementioned forms, depending on the means of collection.

SAFETY MEASURES

Personal data will be processed with the appropriate level of protection, in accordance with current legislation and other applicable laws, taking the necessary security measures to prevent its alteration, loss, processing, or unauthorized access by third parties. The Data Controller and those involved in any phase of data processing are obliged to maintain professional secrecy.

CHANGES TO THIS PRIVACY POLICY

We will review and update the data protection information when changes occur in legislation, in any of the procedures for processing personal information, or when necessary as a result of the periodic reviews we will carry out, in which case we will reflect this in the date of the last update at the beginning of this policy.